Privacy Policy

This Privacy Policy defines the rules for the processing and protection of personal data of users using the Alexander Guitars website.

1. Data Controller

The controller of personal data is Alexander Music Sp. z o.o., with its registered office in Strzyżów, ul. gen. Władysława Sikorskiego 40, 38-100 Strzyżów, Poland.
Contact: contact@alexanderguitars.com

2. Scope of Collected Data

When using our website, we may process the following data:

– identification data (first name, last name),

– contact details (e-mail address),

– technical data (IP address, browser type, cookies),

– content of messages sent via contact forms.

3. Purposes of Data Processing

Personal data are processed for the purpose of:

– handling inquiries submitted via forms,

– fulfilling orders and providing services,

– conducting marketing activities (if consent has been given),

– statistical analysis and improving the website’s performance.

4. Legal Basis for Processing

Data are processed on the basis of:

– Article 6(1)(b) GDPR (performance of a contract or taking steps prior to entering into a contract),

– Article 6(1)(c) GDPR (compliance with a legal obligation),

– Article 6(1)(f) GDPR (legitimate interest of the controller – e.g. direct marketing),

– Article 6(1)(a) GDPR (consent – if required).

5. Data Retention Period

We store personal data for the time necessary to achieve the purposes indicated above, and thereafter in accordance with applicable legal regulations.

6. Data Sharing

Data may be shared with:

– entities providing IT and hosting services,

– companies providing courier and payment services (for orders),

– public authorities if required by law.

7. User Rights

The user has the right to:

– access their data,

– rectify their data,

– erase their data (“right to be forgotten”),

– restrict processing,

– data portability,

– object to processing,

– lodge a complaint with the President of the Personal Data Protection Office (UODO).

8. Cookies

The website uses cookies to ensure proper functioning and for analytical and marketing purposes. Details are described in the Cookies Policy.

9. Contact

For matters related to the protection of personal data, you can contact us at: contact@alexanderguitars.com